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We have taken the time to provide detailed order forms where you can supply us with the exact instructions you would like in your drops and intros, including the opportunity to supply the example pronunciation to ensure any unusual names are pronounced correctly.

If there is any error made on our part when reading your script or the pronunciation is incorrect, it will be re recorded at no cost to you.

If the delivery type is not how you imagined, then it will be re recorded, in the same style requested, at no cost to you.

If you change your mind regarding your script or delivery style and the item has not been recorded yet, changes can be accepted.

No refund will be given after the item has been recorded.

That said, we would really love your repeat business and strive to make you a happy customer!